Developing Transport Performance Measures

Held on 24-25 October 2019 in Brisbane CBD.

Governments are demanding more effective use of resources and delivery of desired outcomes, particularly when funding is constrained. Transport professionals, therefore, need to be able to develop and report on the performance of programs and projects.

Equip yourself with a systematic framework to describe and measure the impact of transport infrastructure and services projects and programs


The purpose of this course is to provide transport professionals with conceptual and applied aspects of developing transport performance measures.

This course will enable professionals to gain knowledge and concepts; understand what it means by building on their experience; then apply these concepts to practical case scenarios.

The primary approach enables the development of skills and knowledge of leading practice in the Australasian context. This is a blended learning course with notes and reflection exercises, an intensive short course.

At the whole of government level the benefits or the outcomes generally for under three categories: economy, society, environment. This is also referred to as the triple bottom line.

What can I expect from this course?

This course will help you to:

  • identify, describe, measure and report key performance measures
  • measure societal outcomes at project and system level (safety, mobility, access, environment impacts)
  • measure transport project and program impacts (demand management, public transport, traffic, freight, walking, cycling)
  • know where to obtain more information.

This course will help to develop skills and knowledge to:

  • satisfy professional development requirements of their employer and professional association
  • develop professional capability and increase competence
  • increase productivity – know what to do, and how to do it successfully
  • enhance career opportunities – build key skills and knowledge.

Who should take this course?

This course is for professionals involved in developing and managing transport programs and projects, including staff in government, consultants and contractors. 

It will provide a broader understanding of transport performance measurement and reporting and is particularly suited to those new to transport or those wanting a refresher.

This course is a potential pathway to the proposed University of Southern Queensland transport graduate qualification.

What will you learn about?

1. Results Focus measure what you want to achieve and develop a focus on results.

2. Performance Management Framework best practice frameworks to measure and manage performance.

3. Partnerships and Communication align the deliverables of key partners and report performance and outcomes.

4. Data Collection and Analysis – plan for data collection, analyse and report results.

5. Measure Transport System Performance measure and report transport system performance:
5.1 safety
5.2 mobility and access
5.3 environment

6. Measure Transport Modal Impacts – measure and report modal performance and impacts of projects and programs:
6.1 traffic and congestion
6.2 public transport
6.3 freight
6.4 walking and cycling
6.5 demand management.

A series of group exercises will be undertaken during the course to enable issues presented to be discussed, analysed and applied to real-world scenarios.

How is this course presented?

This is a blended learning course, which involves an intensive two-day short course – with presentations, discussions, and group exercises. Learning involves gaining knowledge, understanding what that means for you, then applying these concepts in practical situations.

This course works like this … you read the notes, and in some cases additional readings, and/or case studies (knowledge) – then do a reflection exercise to understand what this means for you (understanding) – and then translate what you have just learned in an exercise (in the short course there are group exercises) (application).

Who presents this course?

Professor Phil Charles, the founder of Transport Futures Institute, is an experienced practitioner and strategic adviser to government, and skilled educator and trainer with wide-ranging experience in government, consulting and academia.

See Phil’s profile on LinkedIn