Dates to be advised.


To be most effective, transport professionals need to understand the broader context in which they work and how it impacts their role and responsibilities.

Passenger transport is heavily influenced by planning, policy, regulatory and institutional frameworks and the financial environment in which services operate. 

This course aims to provide a broad range of passenger transport skills and knowledge for professionals.

Course structure

This a blended learning course, involving self-directed pre-work, which includes background readings and reflection exercises, prior to attending the intensive two-day short course, comprising presentations, case studies and group exercises. 

Who should attend?

This course ideal for:

  • Professionals involved in planning, designing and managing passenger transport, especially government staff, operators, consultants and contractors
  • Professionals who are new to passenger transport or wanting a refresher, or those wanting a broader understanding of passenger transport.

Who should take this course?

This course is for professionals involved in developing and managing transport programs and projects, including staff in government, operators, consultants and contractors. 

It will provide a broader understanding of passenger transport – planning, designing and managing passenger transport, and is particularly suited to those new to transport or those wanting a refresher.

This course is a potential pathway to the proposed University of Southern Queensland transport graduate qualification.

Course Curriculum

  1. Context: explain the passenger transport context, including planning, policy, regulatory and institutional frameworks.
  2. Strategy: describe the transport planning process and the role of passenger transport.
  3. Demand: outline the factors that influence the demand for passenger transport.
  4. Market: identify the factors affecting passenger transport patronage.
  5. Data: summarise passenger transport data collection and analysis requirements.
  6. Modes: demonstrate the process of identifying and selecting passenger transport modes.
  7. Economics: identify the drivers and mechanics that impact upon the economics of passenger transport.
  8. Evaluation: summarise the basic principles and methodologies used to evaluate passenger transport projects.
  9. Investment:  describe key elements of a business case for passenger transport.
  10. Delivery: outline passenger transport delivery options and contract models.
  11. Performance: outline the basic principles and methodologies used in managing passenger transport performance.
  12. Futures: analyse emerging and future social, economic and technology trends impacting on passenger transport.

A series of group exercises will be undertaken during the course to enable issues presented to be discussed, analysed and applied to real-world scenarios.

When and where is the course held?

Date & Time to be advised.

How is this course presented?

This is a blended learning course, which involves an intensive two-day short course – with presentations, discussions, and group exercises. Learning involves gaining knowledge, understanding what that means for you, then applying these concepts in practical situations.

This course works like this … you read the notes, and in some cases additional readings, and/or case studies (knowledge) – then do a reflection exercise to understand what this means for you (understanding) – and then translate what you have just learned in an exercise (in the short course there are group exercises) (application).

Who presents this course?

Professor Phil Charles, the founder of Transport Futures Institute, is an experienced practitioner and strategic adviser to government, and skilled educator and trainer with wide-ranging experience in government, consulting and academia.

See Phil’s profile on LinkedIn