The Austroads Improving Traffic Incident Management project involves a review of traffic incident management in major urban regions across Australia and New Zealand.
The fifth and final report released in July 2007 provides a brief overview of all aspects of traffic incident management, including planning, institutional issues, evaluation and performance review and capability development, as well as all operational aspects, including detection, verification, response, site management, investigation and clearance, traffic management and traveller information. It identifies recommended practices that may be suitable for wider application.
Download the free report from Austroads [Report AP-R304/07, 60 page PDF, 0.5MB]